How to recover or change your password on Social Security Direct
Your Social Security Direct password can be recovered online using your NISS and a verification code, or changed after logging into your profile.
To recover your Social Security Direct profile password, you should:
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Go to the Recover password link.
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Select the Account type (Citizen option – if you are a citizen or resident in Portugal), enter your NISS, date of birth, check the “I’m not a robot” box, and click the Next: Verification channel button.
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Choose the channel to receive the verification code (by email or mobile phone) and click the Request verification code button.
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After receiving the verification code, enter it in the Verification code field and confirm it by clicking the Confirm activation code button.
If you need to change your password: log in to Social Security Direct, then go to Profile > Personal data > Change password.
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